Privacy Policy

AstroMera is a wellness and lifestyle mobile application that combines astrology-based insights with meditation, yoga, and mindfulness content. The application is operated by Nukai Labs FZ-LLC (“Company”, “we”, “us”, or “our”).

This Privacy Policy explains how information is collected, used, and protected when you use the AstroMera mobile application (“App”).

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate the App and provide the services requested by users.

Account Information

When creating an account or using certain features of the App, we may collect:

• Name (optional)• Email address

If you choose to use third-party authentication services such as Sign in with Apple, we respect the privacy features provided by those services, including options that allow you to create an account without sharing your personal email address directly with us.

Birth Information

To generate personalized astrological calculations and reports, the App requires the following information:

• Date of birth• Time of birth• Place of birth

Birth information is used solely to calculate astrological charts and generate personalized reports requested by the user within the App.

Usage Information

We collect information about how you interact with the App, including features used and generated report history.

To provide a personalized experience and manage your account, we may assign a unique internal identifier (User ID) associated with your account.

These data points may include:

• App interactions• Features used• Generated report history• Notification preferences

Device Information

We may collect limited technical information necessary for the operation of the App, such as:

• Device type• Device model• Operating system version• App version

The App does not collect precise location data.

Where required by applicable law, we rely on your consent to process certain personal data.

2. Analytics

We may use analytics tools to understand how users interact with the App in order to improve functionality, reliability, and user experience.

These analytics systems collect limited technical and usage information and are used solely for product improvement and service optimization.

3. Push Notifications

If notifications are enabled, the App may send push notifications related to:

• Generated reports• Service updates• Important application information

Notifications can be disabled at any time through your device settings.

4. Artificial Intelligence Processing

Certain features of the App use artificial intelligence technologies to generate written explanations, interpretations, and insights based on astrological calculations.

AI systems process only the information necessary to generate the requested reports.

5. Third-Party Services

The App relies on trusted third-party service providers to operate certain technical features.

Examples include:

• Google Firebase (analytics, performance monitoring, push notifications)• OpenAI (AI-powered text generation)• Astrology API providers (astrological calculation services)• ElevenLabs (voice synthesis services)• Cloud infrastructure providers

Our third-party AI providers (such as OpenAI) process your data solely to generate the requested insights. These providers are contractually restricted from using your personal data or the content you provide to train their artificial intelligence models.

6. Data Sharing

We do not sell, rent, or trade personal information.

Information may be shared only in the following situations:

• With technical service providers required to operate the App• When required by applicable law, regulation, or legal process• To protect the security, integrity, and lawful use of the App

7. Purchases and Subscriptions

The App offers both free features and paid features.

Certain reports, insights, or premium content may be available through:

• in-app subscriptions• one-time purchases

All payments are processed securely through the app store platform used to download the App (such as Apple App Store or Google Play).

The Company does not collect, process, or store payment card information. Billing and subscription management are handled directly by the platform provider.

8. No Advertising Tracking

The App does not use advertising identifiers and does not track users across third-party apps or websites for advertising or marketing purposes.

We do not sell personal data or engage in targeted advertising based on user behavior.

9. Sensitive Data

The App does not collect health data, financial information, government identification numbers, biometric data, or other categories of sensitive personal data.

Birth information provided by users is used exclusively to generate astrological calculations and reports within the App.

10. International Data Processing

AstroMera is operated from Dubai, United Arab Emirates.

We process and protect your data in accordance with the UAE Federal Law on the Protection of Personal Data (PDPL) and other applicable international data protection standards.

Because the App uses global technology providers, some personal data may be transferred to and processed by third-party service providers located outside your country (including but not limited to AI providers, analytics services, and cloud infrastructure providers).

11. Data Retention

Personal information is retained only for as long as necessary to provide the services described in this Privacy Policy.

If a user deletes their account, associated personal data will be deleted or anonymized within 30 days, unless a longer retention period is required by law.

12. Account Deletion

Users may request deletion of their account and associated personal data.

Requests can be submitted through the App or by contacting:

support@astromera.com

Once a valid request is received, the account and related personal data will be deleted within 30 days, subject to legal obligations.

13. Children's Privacy

The App is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, it will be deleted promptly.

14. Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no digital system can guarantee absolute security.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our services.

When updates occur, the revised policy will be published on this page with an updated “Last Updated” date.

16. Contact

If you have questions about this Privacy Policy or about personal data processing, please contact us at:

support@astromera.com

AstroMera is operated by Nukai Labs FZ-LLC.For general company inquiries, you may also contact:

info@nukailabs.com

Nukai Labs FZ-LLCMeydan Grandstand, 6th FloorMeydan Road, Nad Al ShebaDubai, United Arab Emirates